Mission Statement:
CLN Training Department.
The CLN Training Department mission is to provide
timely and accurate information about Amtech software products to clients.
Information may take the form of manuals, workbooks, on-line help, classroom
training, web-based testing, and web-based learning objects.
The CLN Training Department provides hands-on training
by experienced instructors, delivered through the Internet or video
conferencing technologies.
Training courses are modular and tailored to job specific
functions. Training courses consider the amount of training needed,
the participant’s needs, and the needs of managers and others that must
support Creative Learning.
Materials
The person(s) attending training sessions
will be supplied an workbook by AMTECH. Before class, the student must
download these from the web-site.
CLN Class - Equipment Requirements
The minimum equipment requirement for the training
classes are as follows:
- One computer for every two people in class,
- Internet connection for at least one Pc on-site,
- Centura SQLBASE CD-ROM,
- Microsoft OFFICE CD (SRP1 or higher),
- Sample classroom database
- Operating System CD-ROM,
- Optional: Microsoft ACCESS,
- Optional: Quest Reporter
- Video conferencing equipment and a large monitor
(Amtech supplied or Certified)
- Three (3) ISDN lines
Creative Learning should be installed on the Server
and the Client workstations (Pc) should have connectivity to Creative Learning.
Language
All training and training materials are
in English and therefore, non-English speaking attendees should be paired
with an English speaking person who can help translate. A Language Translation
dictionary or hand-held translating computer may be a helpful tool to
bring. Custom programs for the Non-English speaking students can be
addressed on an individual basis.
Periodic Training
schedule
See Web-site for Training Schedule
Classes repeat on a periodic basis and follow
a track based on course prerequisites that can take a student from beginner
to advanced Creative Learning user. Individual courses also are available for
help on specific modules. CLN web-site at http://www.DesktopUniversity.com.
Registration for Training
Those wishing to register for classes are
invited to visit the CLN web-site at http://www.DesktopUniversity.com.
Please note that registration requires payment prior to official reservation.
Confirmation of Registration
Once paid for, the course will be available
for registration and will be posted on the CLN web-site at http://www.DesktopUniversity.com.
CLN Training
This training is done at your plant via
an Internet and telecommunication link to Amtech’s CLN video
training laboratory in Bensalem, Pennsylvania. Students take the course(s)
via interactive and entertaining (video and audio) two or three-hour
television sessions. The telecommunications link is established through
a Video Bridging Company allowing multiple locations to take the course
simultaneously. Clients will be invoiced for the usage of the telecommunications
lines directly by the provider.
Instructors
Instructors are chosen for their ability
to convey information and many have taught professionally. All of our
instructors are highly trained on the Creative Learning System and have a high
degree of understanding as to the intricacies of the software.
Personal Care Management
We have experienced project managers available
on a fee basis to guide you through your implementation or provide advanced
use upon completion of the course(s).
Final Advice
Learn and have fun . . ..
Frequently Asked Questions
Q. How do I register for CLN classes?
A. Registration forms are available on this web site. You should first make sure that your company's site administrator has confirmed the class time.
Q. What do classes cost?
A. Package prices for new software implementations start at $25,000 per site for all 10 industry courses. Individual courses cost from $3000 to $6000.
Q. Now that I'm registered, what's next?
A. Class materials are distributed before classes begin. For details on what books and software are needed, check the Requirements section of the syllabus. Also, be sure to read the CLN Handbook sections entitled, How CLN Classes Work and How Course Testing Works.
Q. When will you offer the class that I need?
A. Check the complete class list often. In addition to core programs, special-topic training classes are held throughout the year. If a class you want is not listed, send us a suggestion.
Q. How often do you offer new classes?
A. Every month. Popular classes are repeated monthly. If a class is full one month, check the class list for its next scheduled session.
Q. How do I drop out of a class?
A. Site Administrators can remove students from courses, up to two weeks before classes start, via the same screen used to register them.
Q. What does it mean to "audit" a class?
A. Since courses are billed per location rather than per student, you may sit in on classes (or parts of classes) without being required (or allowed) to take an exam. Should your site administrator deem it to be beneficial for you to Audit, you will still need to be added to the roster. As an auditor, you will not receive credit towards certification, but will receive the additional training you desire.
Q. How do I enroll in Desktop University?
A. Use the Post Office contact sheet on this web site to request information, which will be sent to you by fax or e-mail. You will be approved for Web Site Administrative Access when payment is received.
Q. How do I register for classes in Desktop University?
A. Site Administrators can access the Administrative PC on the Web Site lobby desk. A user ID and password are then required to log onto the Desktop University Intranet Terminal, where students can be registered via the Catalog or Schedule buttons.
Q. How does the boss know if the class was effective?
A. Student test scores are available online to Site Administrators and students. However, no student can access another student's scores.
Q. Where can I direct other questions about CLN training?
A. Visit the Desktop University Handbook or the Contact Us button.